For commercial products, what is your minimum order for free delivery?
We offer free delivery on orders over £1,000.
How long will my order take to come?
Orders placed prior to 12pm from Monday to Friday (excluding UK Bank & Public Holidays) will be targeted for delivery within 3-4 business days.
For orders placed after 12pm on Monday to Friday (excluding UK Bank & Public Holidays), our aim is to deliver within 4-5 business days.
It's recommended to consult with the orders team, as there might be a possibility of adjusting this policy.
What is the delivery cost for commercial customers?
Up to 25kg: £8
25.1kg to 65kg: £13
65.1kg to 95kg: £14
Above 95kg: £40
What is the minimum order a minimum quantity?
Our commercial range items come with specified minimum order quantities as follows:
5L (2x5L)
2L (4X2L)
700ml (6X700ml)
750ml (6X750ml)
500ml/350ml/200ml (12X500ml; 12X350ml; 12X200ml)
100ml x 24 (24X100ml)
For home products, individual orders are acceptable.
What is the delivery cost for household customers ?
Shipping costs are determined by the weight of your order and will be calculated during the checkout process:
0kg to 19.99kg: £5.99
20kg to 24.99kg: £12.00
25kg to 59.99kg: £15.60
60kg to 94.99kg: £16.80
95kg to 2000kg: £48.00
Orders surpassing £1,000 are eligible for free delivery.
My order hasn't arrived, what should I do next?
In case your order has not been delivered within the timeframe we provided, kindly send an email to orders@delphiseco.com for a delivery status update.
Where can I find the price list of distributors/retail?
The price list is available upon request please get in touch with our sales team over email sales@delphiseco.com.
Could I try your products before purchasing?
Granting samples remains at the discretion of the sales team. To request samples, please contact our sales team at sales@delphiseco.com, and they will evaluate your enquiry.