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FAQs

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Ingredients FAQ

What makes the products Green and Sustainable?

Our product range is derived from renewable resources and are readily biodegradable, meaning there are no toxins going into water systems and the environment.

Are your products tested on animals?

No. Moreover, all of our products are non-flammable, non-comedogenic to skin, phosphate and phosphonate-free and have a reduced impact to aquatic life.

Packaging FAQ

Is your packaging recyclable?

Every aspect of the packaging is recyclable - even the ink and adhesive we use is biodegradable! We also encourage you to reuse or return your bottle closures - we'll recycle them and use them again for future products.

What is The UK Plastics Pact?

The UK Plastics Pact brings together businesses from across the entire plastics value chain with UK governments and NGOs to tackle the scourge of plastic waste. We are creating a circular economy for plastics, capturing their value by keeping them in the economy and out of the natural environment.

Delivery FAQ

Where can I purchase Delphis Eco products?

You can purchase our retail range from all the places listed below. You can also shop at Waitrose, Ocado, Robert Dyas and from a number of smaller independent boutiques across the UK. We also have our own online shop on delphiseco.com.

How long will my order take to arrive?

Your order will be delivered within 3-4 working days from being placed.

General FAQ

Are your products made in the UK?

Yes. All of our products are made in the UK, and we are a proud member of the Made in Britain organisation. Their logo is on every product, denoting its production origin.

What is a Royal Warrant?

A Royal Warrant of Appointment is granted as a mark of recognition to people or companies who have regularly supplied goods or services to HM The Queen, HRH The Duke of Edinburgh or HRH The Prince of Wales or their households. Delphis has not one, but two Royal Warrants and we are proud to supply our products to the royal household.

How do I know what products to use and where?

All of our products have a detailed label that outlines their use and areas in which they can be used in addition to their traditional locations.

Tips & How To

Product How To's

How to clean like a Pro with Sarah Beeny

Eco Warrior Tips and Delphis Hero Inspiration

View More

Be more Sustainable

First Mile & Delphis Eco - Tips on what and how you can recycle your goods

Sustainable Cleaning: How You Can Avoid Nasty Chemicals with Delphis Eco

Can't find an answer to your question? Head over to our contact page and send us your question.

Contact Delphis Eco